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Cross Chiang Mai Riverside, Chiang Mai
187US$
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Key details
About the Hotel
369/1 Charoenraj Road, Watket, Muang, 50000,
Chiang Mai,
Thailand,
50000,
Chiang Mai Province
Cross Chiang Mai Riverside, a 5-star resort in Wat Ket, blends modern elements with traditional Lanna style amid century-old tamarind trees. The property features the only rooftop saltwater infinity pool with fiber-optic lighting in Chiang Mai, alongside the Cross Spa offering modern and traditional Thai therapies.
Contemporary River View Rooms
Light-filled rooms at Cross Chiang Mai Riverside feature wooden floors, mountain views, and generously sized bathrooms. Garden view suites add private balconies with outdoor sunbeds, while select accommodations include rooftop pools overlooking the Ping River.
Riverside Dining Options
The award-winning Oxygen Dining Room serves French-Thai fusion cuisine prepared with fresh ingredients. The Library Bar & Cafe provides casual dining with cocktails and wines, while the Ozone Roof Bar presents riverside and city views.
Waterfront Recreation Complex
The Ozone Gym-Pool-Roof Bar complex centers around the illuminated infinity pool. Cross Chiang Mai Riverside offers kayaking and paddle boating on the Ping River from 10:00-17:00.
Central Heritage Location
Located in Wat Ket district, surrounded by riverside restaurants and authentic souvenir shops. The property sits 1 miles from Wat Ched Yot and Wat Buppharam, with Chiang Mai city center minutes away.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
60 Na Wat Ket Road first soi off of Keaw Nawarat Road
Bake and Bite
4500 ft
Soi 1 Kaeo Nawarat Soi 3/2
Reviews and Ratings
Feedback from previous guests about their experience.
60%
enjoyed the hotel and would happily stay again
6.0/10
Guest rating
Rooms
8.2
Location
9.0
Service
10.0
Dining
9.4
Guest reviews
6.0/10
based on 5 reviews
9.4
9.4/10 based on 241 reviews
Paul
United Kingdom,
March
2025
6.0/10
My stay at Cross Chiang Mai Riverside was truly really good. The peaceful atmosphere, coupled with friendly staff, made it a good escape. While I enjoyed the fabulous breakfast offerings, the WiFi did have occasional lag. Overall, an amazing experience that I would highly recommend.
Rooms
10.0
The River View Suite was spacious and beautifully decorated, enhancing my overall comfort. It offered great amenities and a lovely view into nature.
Service
10.0
The service was attentively personalized. The staff, from the reception to dining, were accommodating and incredibly helpful. They even handled a noise complaint swiftly and graciously provided a room upgrade.
Location
10.0
Located by the river, the hotel provided a quiet retreat away from the bustling old city. It was close enough to major attractions, yet I appreciated the serene environment.
Dining
10.0
Breakfast was nothing short of a culinary delight. The buffet included a variety of fresh options, and the made-to-order dishes were five-star quality. I also enjoyed afternoon tea with finger sandwiches and pastries.
Facilities
9.0
The pool was aesthetically pleasing and peaceful, ideal for relaxation. Additionally, the fitness center was well-equipped, providing everything I needed.
Jackson
United Kingdom,
February
2025
7.4/10
I had a wonderful stay at Cross Chiang Mai Riverside. The very nice breakfast and welcoming staff made my experience nice. The private pool suite was luxurious, but I did notice some minor cleanliness issues at the rooftop bar and the steam room's size could be improved. Overall, it’s a fantastic place for those seeking a peaceful retreat, although it may not cater well for younger families or those looking for a vibrant social atmosphere.
Rooms
8.0
I stayed in a beautifully spacious pool suite. The bathroom was large, and I loved the tub. Daily housekeeping was excellent, but the walls felt thin, allowing noise from neighboring rooms.
Service
10.0
The staff was amazing! They were friendly and attentive, ensuring that everything was taken care of from check-in to check-out.
Location
9.0
The hotel sits by the Ping River, providing a serene and scenic environment. It's close to the center, which is a great added convenience without being in a bustling area.
Dining
10.0
Breakfast was fantastic, with a mix of Western and Thai options. The Michelin-starred restaurant was definitely a highlight, as the food was always delicious.
Facilities
7.0
While the private pool was a fantastic feature, the rooftop bar needed attention in terms of cleanliness. The steam room was also small, but the gym met my needs as there weren’t many guests.
Luke
United Kingdom,
February
2025
6.8/10
I had a lovely stay at Cross Chiang Mai Riverside with its beautiful exteriors and serene surroundings. The staff provided excellent service, and I particularly enjoyed the amazing breakfast. However, I found the room to be just average, lacking proper ventilation and a bit dated. Overall, it was a peaceful retreat, especially being by the riverside. 🌅🍽️
Rooms
6.0
The room was just average, showing signs of dampness and poor ventilation. The furniture felt cheap and creaky, and I encountered a flickering light near the door. While it had potential, it didn’t meet the higher standard I expected.
Service
10.0
The service was commendable, with the staff always being friendly and attentive to my needs. They provided insect repellent and went above and beyond, including storing my bags and allowing me to shower after check-out.
Location
8.0
The hotel’s position by the Ping River offered a peaceful and quiet environment while still being close to the city. The serene vibe was exactly what I was looking for during my stay.
Dining
9.0
Breakfast was very nice, featuring a variety of dishes along with sparkling wine. The restaurant on-site deserves its accolades, with meals prepared to a high standard.
Facilities
7.0
While I appreciated the well-equipped gym and excellent housekeeping, the rooftop pool bar needed attention as it appeared messy and lifeless. The spa facilities also lacked ambiance.
Jonathan
United Kingdom,
December
2024
5.2/10
I had a lovely stay at Cross Chiang Mai Riverside, enjoying the peaceful and quiet atmosphere. The service was really good, with staff going above and beyond to assist me. The dining options, especially breakfast, were good; however, the rooftop bar could use some attention and cleaning. Despite minor cons, the peaceful ambiance made it a satisfying retreat. 🌅
Rooms
9.0
My room, a spacious pool suite, featured a large bathroom, a wonderful tub, and a private pool that I absolutely loved. The mini bar selection was extensive, making it feel even more luxurious.
Service
10.0
The customer service was beyond excellent. The staff was friendly and attentive, ensuring I felt welcomed and comfortable throughout my stay. They even helped me when I mistakenly checked out early.
Location
9.0
The hotel is conveniently located by the river, providing a serene escape while still being close enough to the city's attractions. The quiet setting was perfect for my needs.
Dining
8.0
Breakfast was absolutely delicious, with a great mix of Western and Thai options offered a la carte. However, I experienced a disappointment with limited dining options on the night of my stay due to a wedding event.
Facilities
7.0
The rooftop pool was relaxing, but the bar area up there was not well maintained, affecting the overall experience. The gym was small but adequate for my needs.
Riley
United Kingdom,
October
2024
5.0/10
I had a lovely stay at Cross Chiang Mai Riverside. The breakfast was amazing, featuring a variety of options and good views of the river. The service was attentive and made me feel valued throughout my visit. However, the rooftop bar was disappointingly unkempt, which was surprising given the overall high standards of the hotel.
Rooms
8.0
I stayed in a pool suite, which was spacious and included a large bathroom with a fantastic tub. The private pool was a highlight, providing a serene escape. The daily turn down service added a nice touch.
Service
10.0
The staff were exemplary, friendly, and attentive, willing to assist with any request. They truly made my experience enjoyable, always smiling and ready to help.
Location
9.0
The hotel is beautifully situated by the Ping River, which provided a calm and peaceful atmosphere away from the city's hustle and bustle. It was easy to get a ride into town when needed.
Dining
10.0
I thoroughly enjoyed the breakfasts, which were varied and of excellent quality. The Asian and Western dishes offered something for everyone, and the restaurant had stunning river views.
Facilities
7.0
While the rooftop pool was enjoyable, the bar area was messy and in need of cleaning. The gym was small but suitable for a quick workout. The steam room was also basic and a bit underwhelming.
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